CONTACT US
US & CANADA PHONE: 855-452-7900
INTERNATIONAL: 1-734-822-0019
OFFICE HOURS:
M-F / 10AM – 6PM (EST)
“PLANET ROCK” ~ AFRIKA BAMBAATAA & THE SOULSONIC FORCE (1982)
LOCATION
“MEXICAN RADIO”
WALL OF VOODOO
(1982)
YOUR ALL-INCLUSIVE RESORT IS EXCLUSIVE, IMMERSIVE, AND BREATHTAKING!
COSTA MUJERES IS A SECLUDED COASTLINE COMMUNITY IN NORTHERN CANCUN WITH AN EXCLUSIVE LOCATION NESTLED AMONG LUSH NATURE, UNSPOILED SILKY SANDY BEACHES, AND THE PRISTINE TURQUOISE WATERS OF THE MEXICAN CARIBBEAN. COSTA MUJERES IS JUST A FEW MINUTES FROM DOWNTOWN CANCUN, AND THE RESORT IS APPROXIMATELY A 45-MINUTE RIDE FROM THE CANCUN INTERNATIONAL AIRPORT (CUN).
BEACH
“CIRCLE IN THE SAND”
BELINDA CARLISLE
(1987)
YOUR 7-DAY VACATION STARTS AT PLANET HOLLYWOOD – AN ALL-INCLUSIVE RESORT SITUATED IN THE EXCLUSIVE ENCLAVE OF COSTA MUJERES.
THESE EXCLUSIVE STAR-QUALITY ACCOMMODATIONS BOAST SOFT, WHITE-SAND BEACHES, TURQUOISE WATERS, AND PRIVACY. SOAK UP THE SUN ON THE STUNNING BEACH, WITH PLENTY OF LOUNGERS AND BALI BEDS TO RELAX ON. THIS BEACH OASIS HAS 2 DEDICATED BARS TO PROVIDE YOUR REFRESHMENT NEEDS.
CAPACITY
“PRIVATE LIFE”
GRACE JONES
(1980)
THE SANDS IS AN ADULTS-ONLY PRIVATE EVENT HELD AT THE FAMED 5-STAR PLANET HOLLYWOOD RESORT CANCUN AND IS LIMITED TO THE FIRST 1500 RESERVATIONS.
At THE SANDS, we keep things intimate (1500 max) and take command of the entire Cancun resort for all 5-nights of the immersive experience. Planet Hollywood doesn’t offer rooms to the public during the music festival, and we don’t offer day passes or concert tickets. Every room is reserved for our all-inclusive GEN X Cancun vacation, and they’re all occupied by someone with the same purpose – to immerse themselves in the experience. If you’re here, you’re a Sander.
SUITES
“SWEET DREAMS”
EURYTHMICS
(1983)
THE SANDS.ROCKS VACATION INCLUDES 5-NIGHTS IN A STAR-QUALITY SUITE AT PLANET HOLLYWOOD’S ALL-INCLUSIVE RESORT IN CANCUN.
ENJOY A TRULY LUXURIOUS STAY IN CANCUN IN A LARGE, ALL-INCLUSIVE SUITE. ALL OF OUR BEACHFRONT RESORT SUITES HAVE A PRIVATE BALCONY OR TERRACE WITH SWEEPING VIEWS OF THE POOLS, OCEAN, OR GARDENS. ANY CELEBRITY REQUIRES A FULL SET OF LUXURY AMENITIES TO RECHARGE AND ENERGIZE. YOU WILL FIND THE FOLLOWING AMENITIES IN EVERY SUITE.
- HAND-CRAFTED PHABULOUS BED™
- YOUR SOUNDTRACK™
- PLUSH BATHROBES & SLIPPERS
- PLUGGED-IN™ FREE WI-FI
- CEILING-MOUNTED RAIN SHOWER
- STOCKED MINI-BAR
- PHTV®
- PRIVATE BALCONY OR TERRACE
- USB RECHARGE STATION
- IN-ROOM SAFE
- SATELLITE TELEVISION
- 24-HOUR ROOM SERVICE
- IRONING BOARD
- HAIRDRYER
- COFFEE MAKER
STAR CLASS
“SHINING STAR”
EARTH, WIND & FIRE
(1975)
STAR CLASS BRINGS AN ELEVATED EXPERIENCE TO THIS ALL-INCLUSIVE RESORT.
ENJOY AN EXPERIENCE ABOVE AND BEYOND THE ALREADY STELLAR SERVICE PROVIDED WITH AN UPGRADE TO STAR CLASS. INDULGE IN A RANGE OF LUXURY SERVICES FOR YOUR GEN-X GETAWAY, LIKE PERSONAL AGENT ASSISTANCE, PERSONAL RIDER, VIP EXCLUSIVE ACCESS TO PREFERRED LOUNGES, POOL AREAS, AND RESTAURANTS, AND RECEIVE PRIORITY ENTRY TO EVENING CONCERTS!
UPGRADE TO STAR CLASS AND GET READY FOR THE BEST WEEK OF YOUR LIFE.
- PRIORITY ENTRY TO EVENING CONCERTS.
- PERSONAL AGENT TO HANDLE ALL ARRANGEMENTS AND RESERVATIONS
- PERSONAL RIDER WITH PREFERRED BAR LABELS AND IN-ROOM SNACKS
- NIGHTLY TURNDOWN SERVICE
- PREFERENTIAL RESERVATIONS IN À LA CARTE RESTAURANTS
- EXCLUSIVE BEACH AREA WITH DEDICATED BAR AND WAITER SERVICE
- DISTINCTIVE WRIST BRACELET
- EXCLUSIVE ACCESS TO THE STAR CLASS LOUNGE
- PERSONALIZED CHECK-IN AND CHECK-OUT
- SELECTED PREMIUM DRINKS MENU AVAILABLE IN LOUNGE (SOME RESTRICTIONS APPLY)
- DAILY CONTINENTAL BREAKFAST SERVICE IN STAR CLASS LOUNGE
- EVENING HORS D’OEUVRES AND AFTERNOON SNACKS, INCLUDING DECADENT DESSERTS IN THE STAR CLASS LOUNGE
- UPGRADED ROBES AND SLIPPERS IN YOUR ROOM
- SELECTION OF IN-SUITE LIQUORS (ONE BOTTLE PER WEEK)
- UPGRADED MINI-BAR RESTOCKED DAILY (ACCORDING TO CONSUMPTION)
- UPGRADED ROOM SERVICE MENU
- COMPLIMENTARY ACCESS TO THE HYDROTHERAPY POOL (RESERVATION REQUIRED, 1 HOUR PER DAY PER PERSON)
- PILLOW MENU
- COMPLIMENTARY ACCESS TO FLOW RIDER – THE ULTIMATE SURF MACHINE (SOME RESTRICTIONS APPLY)
DINING
“ALL YOU CAN EAT”
FAT BOYS
(1985)
PLANET HOLLYWOOD’S “CRAVE – WORLD OF FLAVORS” CONCEPT BRINGS CELEB-WORTHY DINING TO THIS ALL-INCLUSIVE RESORT.
ENJOY MOUTHWATERING DELICACIES BROUGHT TO YOU BY AN EXTENSIVE TEAM OF WORLD-CLASS CHEFS. DINE LIKE A CELEBRITY AND LOOK OUT FOR YOUR FAVORITE STARS AT ONE OF THE MANY PLANET HOLLYWOOD CANCUN RESTAURANTS. GRAB A BITE AT GUY FIERI’S BURGER JOINT, AND ENJOY AUTHENTIC STEAKS AND DELICIOUS ITALIAN FOOD. WE ALSO OFFER VEGAN, VEGETARIAN, AND GLUTEN-FREE OPTIONS AT EVERY RESTAURANT.
- SO CAL GOURMET FOOD EMPORIUM
- CATCH SEAFOOD RESTAURANT
- BRAZA GRILL & CHURRASCARIA
- EAST SUSHI & TEPPANYAKI BAR
- SUNSET STRIP STEAKHOUSE & GRILL
- OVERTIME SPORTS BAR
- LA COCINA MEXICAN CUISINE
- GUSTO ITALIAN TRATTORIA
- GUY’S! BURGER JOINT
- SUTRA INDIAN RESTAURANT & HOOKAH LOUNGE
- THE SHORES BEACH CLUB & RESTAURANT
- STAR CLASS™ BAR & GRILL
- MIDNIGHT MUNCHIES (STREET OF DREAMS)
SPA & SALON
“RELAX”
FRANKIE GOES TO HOLLYWOOD
(1983)
GET TRANSPORTED INTO A WORLD OF PEACE AND RELAXATION AT THIS ALL-INCLUSIVE RESORT.
REJUVENATE YOUR BODY AND SOUL AT THE PH SPA. INDULGE IN A RANGE OF TIME-TESTED FULL-BODY TREATMENTS. OUR TRANSFORMATIVE TREATMENTS FEATURE RENOWNED NATURAL AND ORGANIC PRODUCTS. OUR LUXURY SPA IS SURE TO LEAVE YOU FEELING REFRESHED WITH A HYDROTHERAPY CIRCUIT AND VARIOUS MASSAGES, BODY, AND FACIAL TREATMENTS.
*SPA SERVICES ARE NOT INCLUDED IN RESERVATION COSTS.
- MASSAGES
- SIGNATURE TREATMENTS
- FACIALS
- BODY TREATMENTS
- HYDROTHERAPY CIRCUIT
- MANICURE
- PEDICURE
- HAIR STYLING
WATER SPORTS
“WALK ON WATER”
EDDIE MONEY
(1988)
HEAD TO THE BEACH AT THIS ALL-INCLUSIVE RESORT FOR SOME FUN IN THE SUN!
ENJOY THE VARIETY OF MOTORIZED AND NON-MOTORIZED WATERSPORTS AVAILABLE AT PLANET HOLLYWOOD BEACH RESORT CANCUN. ALL GUESTS HAVE ACCESS TO NON-MOTORIZED WATER SPORTS AS A PART OF THE ACTIVITIES IN THEIR ALL-INCLUSIVE GEN-XPERIENCE (SOME EXCLUSIONS APPLY). COSTA MUJERES’ TURQUOISE WATERS ARE PERFECT FOR A DAY OF KAYAKING OR PADDLEBOARDING WITH FRIENDS!
THE RESORT ALSO BOASTS FUN WATER FEATURES THROUGHOUT. ENJOY CASCADING WATERFALLS, INFINITY POOLS, JACUZZIS, SWIM-OUT ROOMS, SWIM-UP BARS, A LAZY RIVER, AND THE FLOW RIDER!
- SNORKELING
- KAYAKING
- PADDLEBOARDING
- AQUA BIKES
- LAZY RIVER
- SURF RIDER ($)
- JET SKI ($)
- DIVING ($)
CLEANLINESS
“CLEAN, CLEAN”
THE BUGGLES
(1980)
PLANET HOLLYWOOD, AN ALL-INCLUSIVE RESORT, IS COMMITTED TO PROVIDING YOU WITH A SAFE ENVIRONMENT DURING YOUR STAY.
OUR STANDARDS ALIGN WITH EXPERT PROTOCOLS FOR WORKING TO DEFEAT COVID-19. CONSISTING OF IN-HOUSE AND OUTSIDE EXPERTS IN FOOD AND WATER SAFETY, HYGIENE AND INFECTION PREVENTION, AND HOTEL OPERATIONS, OUR MARRIOTT CLEANLINESS COUNCIL IS REDEFINING OUR CLEANING AND SAFETY STANDARDS. WE WILL ACTIVELY MONITOR AND EVOLVE OUR SOLUTIONS TO ENSURE A CONTINUED FOCUS ON THE HEALTH AND SAFETY OF OUR GUESTS AND ASSOCIATES.
FACE COVERINGS
FACE COVERINGS ARE OPTIONAL FOR GUESTS IN JURISDICTIONS WHERE FACE COVERINGS ARE NOT REQUIRED TO BE WORN INDOORS.
SURFACE AREAS AND PUBLIC SPACES
IN PUBLIC SPACES, THE COMPANY HAS ADDED TO ITS ALREADY RIGOROUS CLEANING PROTOCOLS, REQUIRING SURFACES TO BE TREATED WITH HOSPITAL-GRADE DISINFECTANTS AND THAT THIS CLEANING IS DONE WITH INCREASED FREQUENCY. IN GUEST ROOMS, WE HAVE ADDED TO OUR DETAILED CLEANING PRACTICES, REQUIRING ALL SURFACES TO BE THOROUGHLY CLEANED WITH HOSPITAL-GRADE DISINFECTANTS. THESE NEW ENHANCED CLEANING TECHNOLOGIES INCLUDE ELECTROSTATIC SPRAYERS TO SANITIZE SURFACES THROUGHOUT THE HOTEL. WE ARE USING AIR PURIFYING SYSTEMS THAT ARE EFFECTIVE AGAINST VIRUSES IN THE AIR AND ON SURFACES.
GUEST CONTACT
TO HELP ALLEVIATE THE RISK OF COVID-19 TRANSMISSION THROUGH PERSON-TO-PERSON CONTACT, WE HAVE BEEN USING SIGNAGE IN LOBBIES TO REMIND GUESTS TO MAINTAIN SOCIAL DISTANCING PROTOCOLS. WE HAVE REMOVED OR REARRANGED FURNITURE TO ALLOW MORE SPACE FOR DISTANCING. WE HAVE ADDED PARTITIONS AT SEVERAL FRONT DESK AREAS TO PROVIDE EXTRA PRECAUTION FOR ITS GUESTS AND ASSOCIATES. YOU’LL SEE MORE HAND SANITIZING STATIONS AROUND THE HOTEL – NEAR THE ENTRANCES AND FRONT DESKS, ELEVATOR BANKS, AND FITNESS AND MEETING SPACES.
FOOD SAFETY
FOOD HANDLERS AND SUPERVISORS ARE TRAINED IN SAFE FOOD PREPARATION AND SERVICE PRACTICES. THE COMPANY’S FOOD AND BEVERAGE OPERATIONS ARE REQUIRED TO CONDUCT SELF-INSPECTION USING ITS FOOD SAFETY STANDARDS AS GUIDELINES, AND COMPLIANCE IS VALIDATED BY INDEPENDENT AUDITS.
